1Introduction
Hogan Estates ("we", "us", "our") is committed to protecting the privacy and personal data of our clients, website visitors and enquirers in accordance with the General Data Protection Regulation (GDPR) and the Irish Data Protection Act 2018. This Privacy Policy explains what personal data we collect, why we collect it, how we use it and the rights you have in relation to it.
2Who We Are
Hogan Estates is an independent real estate agency based in Dublin, Ireland, providing professional property sales, lettings, management and valuation services. Our contact details are:
Address: Main Office, Tallaght, Dublin 24, Ireland
Phone: +353 1 462 7101
Email: info@hoganestates.com
3Information We Collect
We may collect the following categories of personal data:
- Contact details — your name, email address, phone number and postal address.
- Property information — details you provide about a property you wish to sell, rent, value or purchase.
- Enquiry information — the contents of any message or inquiry you submit through our website, email, telephone or in person.
- Identification information — where required by law or for anti-money-laundering checks, proof of identity and address.
- Technical data — information collected automatically when you browse our website, such as your IP address, browser type, device information and pages visited (see our Cookie Policy).
4How We Collect Your Information
We collect personal data in the following ways:
- When you submit a contact, valuation or property enquiry form on our website.
- When you contact us by telephone, email, post or in person.
- When you request a property viewing or make an offer on a property.
- When you register to sell or rent a property through us.
- Automatically, through cookies and similar technologies when you browse our website.
5Legal Basis for Processing
Under the GDPR, we rely on the following legal bases for processing your personal data:
- Consent — where you have given us clear permission to process your data for a specific purpose, such as receiving marketing communications.
- Contract — where processing is necessary to provide our services to you, such as marketing your property or arranging a viewing.
- Legal obligation — where we are required to process data to comply with the law, such as the Residential Tenancies Act or anti-money-laundering legislation.
- Legitimate interests — where processing is in our legitimate business interests and does not override your fundamental rights, such as responding to enquiries and improving our services.
6How We Use Your Information
We use your personal data to:
- Respond to enquiries and requests for valuations or viewings.
- Provide property sales, lettings, management and valuation services.
- Arrange viewings and communicate with you regarding properties of interest.
- Prepare valuations, sales documentation and tenancy agreements.
- Send you marketing communications, where you have consented to receive them.
- Comply with our legal and regulatory obligations.
- Improve our website, services and customer experience.
7Sharing Your Information
We will never sell your personal data. We may share your information with:
- Legal, accounting and professional advisors where necessary to provide our services.
- Banks, solicitors, engineers, surveyors and other professionals involved in a property transaction.
- The Residential Tenancies Board (RTB) and other regulatory bodies where required by law.
- Service providers who process data on our behalf, such as IT hosting and email providers.
Any third party we share data with is required to protect your information and use it only for the purpose for which it was shared.
8Cookies
Our website uses cookies and similar technologies. Please read our Cookie Policy for detailed information about the cookies we use, why we use them, and how you can manage your preferences.
9Data Retention
We retain personal data only for as long as necessary for the purposes for which it was collected, or as required by law. This includes:
- Enquiry and contact records: retained for up to 24 months from the date of last contact.
- Property transaction records: retained for the duration of the transaction and for a further period as required by law (typically 6 years).
- Anti-money-laundering records: retained for 5 years after a transaction as required by law.
10Your Rights Under the GDPR
Under the GDPR you have the following rights in relation to your personal data:
- Right of access — the right to request a copy of the personal data we hold about you.
- Right to rectification — the right to correct inaccurate or incomplete data.
- Right to erasure (“right to be forgotten”) — the right to request deletion of your data in certain circumstances.
- Right to restriction — the right to restrict how we process your data in certain circumstances.
- Right to data portability — the right to receive your data in a structured, machine-readable format.
- Right to object — the right to object to processing based on legitimate interests or for marketing purposes.
- Right to withdraw consent — the right to withdraw consent at any time where processing is based on consent.
To exercise any of these rights, please contact us at info@hoganestates.com. We will respond within one month of receiving your request.
11Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, alteration or disclosure. These measures include secure storage, access controls and encryption where appropriate. While no method of transmission over the internet is completely secure, we strive to protect your data.
12International Transfers
Your personal data is primarily processed within the European Economic Area (EEA). Where data is transferred outside the EEA, we ensure appropriate safeguards are in place in accordance with GDPR requirements.
13Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party website you visit.
14Children's Privacy
Our website and services are not directed at children under 16. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us and we will delete it.
15Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.
16Contact Us
If you have any questions, concerns or complaints regarding this Privacy Policy or how we handle your personal data, please contact us at:
Hogan Estates
Main Office, Tallaght, Dublin 24, Ireland
Phone: +353 1 462 7101
Email: info@hoganestates.com
If you are not satisfied with our response, you have the right to lodge a complaint with the Irish Data Protection Commission (DPC) at https://www.dataprotection.ie.
Effective date: August 2026